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Sc-95-011 KNOWLEDGE MANAGEMENT BASIC PRINCIPLES

Equivalence: none Requirement: none

Period and student profile : open to any profile and semester

Course Intention: In this course the student will have the opportunity to learn about Value based Knowledge Management (KM). Topics that will be covered are the origins, foundations, frameworks and the principal processes of KM: value systems in organizations, a knowledge-based strategy, the development of human capital, organizational learning, external business intelligence, value practices and tools for KM.

Teachers profile: A degree in a Knowledge Management related area. Experience in real Knowledge Management projects.

Bibliography: Lecturas del curso ubicadas en el Kmetasite: www.kmetasite.org Tissen, Rene The knowledge dividend Prentice Hall 2000 Zack, Michel. Knowledge and Strategy Butterworth Heinemann 1999. Sakaya, Taichi. The Knowledge-Value Revolution New York: Kodansha International 1991 Ikujio Nonaka, Hirotaka Takeuchi The Knowledge-Creating Company Oxford University Press 1995 Publicaciones periódicas. Journal of Knowledge Management Journal of Intellectual Capital Intelligent Enterprise Knowledge Management KMWorld

Sc-95-012 Knowledge Management Project

Equivalence: none Requirement: Sc95011 or SI00887

Period and student profile : open to any profile and semester

Subject General Objective To design and develop a value-based knowledge management solution for a specific organization.

BIBLIOGRAPHY: Liebowitz, Jay Knowledge Management Handbook CRC 1999 O'Dell Carla If only we knew what we know The free press 1998 Myers, Paul Knowledge Management and organizational design Butterworth-Heinemann 1996 Ruggles, Rudy Knowledge Management Tools Butterworth-Heinemann 1997

TEACHER PROFILE Teacher with masters and/or doctors degree specialized in knowledge management, and graduate professional from a system engineering career or similar.

Sc-95-013 Human Capital System in organizations

Equivalence: none Requirement: Sc-95-011or SI00887

General content subject: This course presents an integral approach of one of the fundamental capitals in an organization. From a perspective of Knowledge Management, this course addresses some of the key elements that make possible their contribution of value to the organization. The course focuses in an interrelationship by which value systems and capitals from each agent (organization and employee) are congruently aligned in a win-win dynamic relation. It also covers three sub-processes of Human Capital Management: Learning organization management, competence systems and value practices systems.

BIBLIOGRAPHY: Lecturas del curso ubicadas en el Kmetasite: www.kmetasite.org Cross, Rob; Israelit Sam Strategic Learning in a Knowledge Economy Butterworth Heinemann 1999 O'Dell Carla If only we knew what we know The free press 1998 Tobin, Daniel R. The knowledge-enabled organization AMACOM 1996 Marquardt, Michael Bouilding the Learning Organization McGraw-Hill 1996.

Sc-95-014 INFORMATION TECHNOLOGIES(IT) FOR KNOWLEDGE MANAGEMENT (KM)

Equivalence: none Requirement: Sc-95-011 or SI00887

Period and student profile : open to any profile and semester

Subject General Objective Identify and study the information technologies which support the knowledge management process from a third generation perspective. In this subject, the student will identify the third generation KM processes which can be supported by IT, moreover, the student will categorize all those processes into application areas and will analyze some of the existent tools offered for those areas. At the end of the course, the student will recognize the design features of the IT for the key processes of KM and will identify the benefits of using those technologies in the development of digital organizational memory and the flow of knowledge.

BIBLIOGRAPHY: Borghoff , Uwe Information Technology for Knowledge Management Springer 1998 Prusak, Laurence Knowledge in Organizations Butterworth-Heinemann 1997 Marquardt, Michael Boulding the Learning Organization McGraw-Hill 1996. Liebowitz, Jay; Beckman, Tom Knowledge Organizations St. Luis Press 1998 Ruggles, Rudy Knowledge Management Tools Butterworth-Heinemann 1997

TEACHER PROFILE Masters and/or Doctoral degree specialized in knowledge management with systems engineering background or equivalent.

Sc-95-015 KNOWLEDGE BASED STRATEGY

Equivalence: none Requirement: Sc-95-011 or SI00887

Period and student profile : open to any profile and semester

Course Intention: In this course the student will learn the nature of the knowledge-based businesses and the need of having a strategy. The course will cover the different forms of value for the organization, the nature of the intellectual capital from a broad perspective: identity, relations, human capital and instruments. The course will also cover topics related with business intelligence processes in the context of a value-based knowledge management strategy.

Teachers profile: A degree in a Knowledge Management related area. Experience in real Knowledge Management projects.

Bibliography: Kmetasite: www.kmetasite.org

Sullivan, Patrick. Value-Driven intellectual capital. Wiley & Sons 2000

Tissen, Rene The knowledge dividend Prentice Hall 2000

Zack, Michel. Knowledge and Strategy Butterworth Heinemann 1999.

Standfield, Ken Intangible Management Academic Press 2002

Lesser, Eric Knowledge and Social Capital Butterworth Heinemann 1999

Publicaciones periódicas. Journal of Knowledge Management Journal of Intellectual Capital Intelligent Enterprise

Sc95016. Advanced Optimization Techniques

Equivalence: none

Requirement: Sc-95-012 Knowledge Management Project I

Period and student profile : open to any profile and semester
Department: Centro de Sistemas de Conocimiento (SC)

Subject General Objective
To develop project or academic practice where the specific Knowledge Management focus and process are applied.

BIBLIOGRAPHY:

Liebowitz, Jay
Knowledge Management Handbook
CRC 1999

O’Dell Carla
If only we knew what we know
The free press
1998

Myers, Paul
Knowledge Management and organizational design
Butterworth-Heinemann
1996

Ruggles, Rudy
Knowledge Management Tools
Butterworth-Heinemann
1997

TEACHER PROFILE
Teacher with masters and/or doctors degree specialized in knowledge management, and graduate professional from a system engineering career or similar.

Sc95020. Knowledge bases and knowledge flow

Department: Centro de Sistemas de Conocimiento (SC)
Requirement:SI00887
Equivalence: None
Semester and career:LSCA ISI 6th semester or above
Campus:Monterrey

Subject General Objective

Recognize the most appropriate techniques,
processes and instruments for the development and capitalization of knowledge bases.
Identify processes, agents, metrics and administrative conditions that influence (take part) on the knowledge flow in organizations. Develop solutions to organize and take advantage of the knowledge in organizations.

Bibliography:. Jay Liebowitz, Tom Beckman, Knowledge Organizations, United
States, St. Luis Press, 1998.
. Journal of Knowledge Management (EMERALD, PROQUEST)
. Journal of Intellectual Capital (EMERALD, PROQUEST)
. Havard Business Review (EBSCO).

Instructor's profile:. Masters and/or Doctoral degree specialized in knowledge management. Systems engineering background or equivalent.Experience working with knowledge bases and knowledge flow.

Fecha de la última actualización: 05 de mayo del 2004 (IZ)