Ni-95-073. Cross Cultural Knowledge
Management for Major Project Integration
Ni-95-073. Cross Cultural Knowledge
Management for Major Project Integration
Corporate alliances are now one of the fastest growing business phenomena. Because of globalization, it is becoming important for major companies to seek alliances with other companies around the world for global coverage. Thus, it becomes necessary to explore methods by which corporate leaders can foster cooperation across different departments, different functions and different cultures when managing major projects.
We
will identify cultural barriers to cooperation that arise on four levels:
civilizational, national, corporate, and individual. We will develop ways to link alliance partners and various
functional specializations in all the phases of the project management cycle:
(1) establishment of new corporate capacities through alliances and networks,
(2) pre-contracting work involving marketing, (3) contracting work involving
the legal department, (4) project management involving supply chain management,
in-bound logistics, production, quality assurance, out-bound logistics. The emphasis of the course will be on a new method
in knowledge management that will allow us to do cultural mapping to link
individual perceptions, functional specializations, and corporate
cultures. This Cross Cultural Knowledge
Management (CCKM) method is called Structural Interpretation (SI).
Introduction
What are the forces and
implications of globalization?
What are strategic alliances
and networks?
What is knowledge
management?
Levels
of cultural barriers to cooperation
Individual
Corporate
National
Civilizational
Overcoming
Barriers
The concept of tacit
knowledge
The concept of the horizon
of possibilities
The concept of
Interpretation
Structural Interpretation
Full
Cycle Project and Product
From Marketing To Disposal
Specializations and
functional departments within a company
Alliance partners
Knowledge
Management and Alliance Management
Knowledge Categories
Value Dimensions
Belief Systems
Ontological Grounds
Introduction:
Description of background necessary
Globalization
World-class
Competition
Borderless
markets
Elevated
consumer demand
Strategic alliances
Equity
and non-equity alliances
Formal
and informal networks, associations, and contacts
Knowledge Management
Definitions
of KM
Knowledge
Creation
Levels
of cultural barriers to cooperation: Analysis of levels
Individual
Prejudice
Socialization
Corporate
Departmental
and functional specialization
Corporate
Culture
The
influence of the culture of corporate headquarters in multinational companies
National
Nationalism
as a historical force
Exclusiveness
Civilizational
Western
civilization
Eastern
civilization
Tribal
cultures prior to civilization
Overcoming
Barriers: Investigation of barriers and methods for dealing with them
The concept of tacit
knowledge
Polanyi’s
concept of knowing how
Polanyi’s
concept of an infinite range of possibilities
The concept of the horizon
of possibilities
Husserl’s
concept
Sociology
of Knowledge for higher-order knowledge management
Heidegger’s
concept of the horizon, the object of knowledge, the abyss beyond the horizon
Chaos
as a transition to creative possibilities
The concept of
Interpretation
Interpretation
in Law
Interpretation
in Religion
Interpretation
in Literature
Interpretation
in Culture and History
Structural Interpretation
Seven
Levels in the A-Cycle
Seven
Levels of creative options in the B-Cycle
Full
Cycle Project and Product: Analysis of different phases and synthesis through
common interests
From Marketing To Disposal
Seeking
new corporate capacities through alliances
Structural
Interpretation of Marketing responsibilities
Customer
identification
Relationship
marketing
Project
definition
Structural
Interpretation of Contracting
Contract
specifications
Fair
and equitable treatment
A
contract we can all live with
Structural Interpretation of
Specializations and functional departments within a company for Project
Management
Supply
Chain Management
In-bound
Logistics
Production,
Quality Circles, In-process Monitoring
Out-bound
Logistics
Alliance partners
Mirroring:
what do that have that we have?
Complementing:
what do we each have that the other doesn’t have?
What
is their horizon of civilization?
What
is their national horizon?
What
is their corporate cultural horizon?
Knowledge
Management and Alliance Management: Analysis of categories, dimensions,
beliefs, and synthesis of them in their underlying ontological ground
Knowledge Categories
Our
Categories
Their
Categories
Value Dimensions
Structural
Interpretation and cultural mapping of our values
Structural
Interpretation and cultural mapping of their values
Points
of Impact on the Project Cycle
Overlaps
and creating linkages
Knowledge
creation through new presuppositions
Knowledge
enhancement thorough learning and transformational leadership
Belief Systems
Structural
Interpretation and cultural mapping of our belief systems
Structural
Interpretation and cultural mapping of their belief systems
Points
of Impact on the Project Cycle
Overlaps
and creating linkages
Knowledge
creation through new presuppositions
Knowledge
enhancement thorough learning and transformational leadership
Ontological Grounds
Common
grounds beyond Interpretation
Points
of Impact on the Project Cycle
Knowledge
creation through new presuppositions
Knowledge
enhancement thorough learning and transformational leadership
The
common good and corporate integrity
Community
issues
Environmental
issues
Multiple
Stakeholders
Lectures
by the Instructor
Cases
Presented by the Students
Class
Discussions
Group
Projects with three partial advances during the term
Three
Hours
Six
Hours
Eighteen
Hours
Nine
Hours
Nine
Hours
First
Partial 10%
Second
Partial 10%
Third
Partial 10%
Final 30%
Group
Project Presentation 30%
Case
Presentation 10%
Introduction
Ohmae
Nonaka
Berger
Polanyi,
one Chapter; Loverde Vol. II
Selections
from current journals
Carrillo,
two articles; Loverde, Vol. III
Berger, Peter, Sociology of Knowledge,Anchor Books, 1985
Carrillo, Javier, “Managing
Knowledge-based Value Systems,” Journal of Knowledge Management, Vol. 1, No. 4, June 1998
Carrillo, Javier, “The
Knowledge Management Movement: Current Drives and Future Scenarios,” in
process.
Deal, Terrence, Corporate Cultures, Addison-Wesley Publishing Company, 1982
Loverde, Lorin, New Planetary Culture, Volume II (in process)
Loverde, Lorin, New Planetary Culture, Volume III (in process)
Nonaka,
Ikujiro, “The Knowledge-Creating Company,” Harvard Business Review
Ohmae, Kenichi, “The Global
Logic of Strategic Alliances,” Harvard Business Review
Polanyi, Michael, The Tacit Dimension, Doubleday Anchor, 1967